Terms of Service

These Terms of Service govern your use of the Yalla.House platform, operated by Yalla.House Ltd, a company registered in England and Wales (registration pending).

By accessing or using our platform, you agree to be bound by these terms. Please read them carefully before using our services.

To use certain features, you must create an account. When registering, the following rules apply:

• •You must be at least 18 years old to create an account
• •You must provide truthful and up-to-date information
• •You are responsible for keeping your account secure. We use magic link (email OTP) authentication
• •Only one account per person is permitted

Yalla.House provides a platform for property sellers, buyers, and agents. Our services include:

• •Owner dashboard to manage your property sale
• •Listing syndication to Rightmove and Zoopla
• •Agent matching based on location and specialisation
• •Home Hunter dashboard for personalised property search

Yalla.House does not guarantee any sale, rental, or specific outcome. We are a platform providing tools and visibility — the final decision rests with the parties involved.

Yalla.House operates on a flat-fee model. There are no percentage-based agent commissions.

Current pricing starts from £X per listing (exact prices will be published on our pricing page once available). All prices are quoted in British Pounds (GBP).

Where applicable, VAT will be shown separately and charged at the prevailing UK rate.

Payments are processed through our payment provider Stripe. By making a payment, you also agree to Stripe's terms of service.

We do not store credit card details. All payment information is processed directly by Stripe in accordance with Payment Card Industry standards (PCI DSS).

Refunds are considered on a case-by-case basis. Once a listing is live on Rightmove or Zoopla, a full refund is not possible as portal fees are non-refundable.

When using Yalla.House, you agree to:

• •Not engage in any fraudulent or misleading activity
• •Not create fake, misleading, or fictitious listings
• •Not discriminate and to comply with the Equality Act 2010
• •Comply with all applicable UK laws and regulations, including the Consumer Protection from Unfair Trading Regulations 2008
• •Provide truthful and up-to-date information in all listings and profiles

To the fullest extent permitted by law, the total liability of Yalla.House to you is limited to the amount you have paid to us in the preceding 12 months.

We are not liable for indirect, incidental, special, or consequential damages, including loss of profits, data loss, or business interruption.

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law. Your statutory rights under the Consumer Rights Act 2015 are not affected.

You may delete your account at any time by contacting us at support@yalla.house.

We reserve the right to suspend or terminate accounts that breach these terms, with immediate effect and without prior notice in cases of serious breach.

Upon termination, your access to the platform will end. Any published listings will be removed from the portals. Fees already paid are non-refundable.

These terms are governed by and construed in accordance with the laws of England and Wales.

Disputes arising from these terms are subject to the non-exclusive jurisdiction of the courts of England. As a consumer, you may be entitled to additional rights under the laws of your country of residence.

We may update these terms at any time. For material changes, we will notify you by email or via a platform notification at least 30 days in advance.

By continuing to use the platform after changes take effect, you agree to the updated terms. If you do not agree with the changes, you may close your account.

If you have questions about these Terms of Service, contact us: